What We Offer

Digital products. The CRUSH Proposal System and other downloadable tools, templates, guides, and resources.

Online courses. The Corporate Video MasterClass and any other course or training program, delivered through our online platform.

One-on-one consulting and coaching. Direct advisory sessions with Rob Springer covering proposals, pricing, production business strategy, and related topics.

Your Account and Access

When you purchase a course or digital product, we grant you access through our platform. You are responsible for keeping your login credentials secure.

Your access is for you alone. Account sharing, password sharing, and providing access to anyone else is not permitted and may result in your access being revoked without refund.

Unless stated otherwise at purchase, course and product access is provided for as long as we continue to offer the product. We reserve the right to update, improve, or retire products over time, and will give reasonable notice if a product is being retired.

License and Intellectual Property

Everything we sell, including all course videos, written materials, templates, prompts, clauses, checklists, frameworks, and downloads, is the intellectual property of Rob Springer Media and is protected by copyright.

What you may do. Use our materials for your own business. Adapt our templates, prompts, and clauses for your own client work. Use them to write your own proposals and win your own contracts. That is exactly what you bought them for.

What you may not do. Resell, redistribute, share, publish, or give away our materials. Repackage them as your own product. Use them to build a competing course, training program, or paid resource. Post them publicly or upload them anywhere others can access them.

In plain terms: use the work to run your business, not to become our competitor or to hand our product to people who did not pay for it.

Payment

All prices are in US dollars. Payments are processed by Stripe and PayPal. We do not store your card details.

Your card statement will show:

ROBSPRINGER_MEDIA

Any promotional pricing is valid only during the period offered and may be changed or withdrawn at any time.

Refunds

We offer a 30-day refund window on digital products and online courses. Consulting and one-on-one services follow different terms, since delivered time cannot be returned.

Our full refund terms, including how consulting refunds work and how to request one, are on our Refund Policy page. Those terms are incorporated into this agreement.

If anything is ever wrong with your purchase, email info@rsmedia.studio or call (843) 683-9005 before contacting your bank. We will resolve it quickly, and it is always faster than a card dispute.

One-On-One Consulting Terms

If you engage Rob Springer for consulting or coaching, the following applies.

Scheduling. Sessions are scheduled by mutual agreement. Give at least 48 hours notice to reschedule at no charge. Cancellations inside 48 hours may be counted as a delivered session, since that time was reserved for you.

What consulting is. Consulting is advisory. Rob shares experience, strategy, and professional judgment. He is not acting as your attorney, accountant, or financial advisor, and consulting does not create any of those relationships.

Confidentiality. Anything you share about your business, clients, or pricing during a consulting engagement is treated as confidential and will not be shared or used as a public example without your permission.

Ownership of your work. Anything you create using our guidance is yours. We claim no ownership of your proposals, your contracts, or the work you win.

Third-Party Tools

Some of our materials reference or work alongside third-party tools, including AI tools. We do not control those tools, we are not responsible for them, and their availability, pricing, and terms may change. You are responsible for complying with the terms of any third-party tool you use.

Acceptable Use

Do not use our site or products to break the law, infringe anyone's rights, harass anyone, or attempt to gain unauthorized access to our systems or other users' accounts.

We reserve the right to suspend or terminate access, and to decline future sales, for anyone who violates these terms, redistributes our materials, or engages in bad-faith refund activity.

Limitation of Liability

To the fullest extent permitted by law, Rob Springer Media's total liability for any claim relating to our products or services is limited to the amount you paid us for the product or service in question.

We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

Changes to These Terms

We may update these terms from time to time. The "last updated" date below reflects the most recent version. Continued use of our products after an update means you accept the revised terms.

Governing Law

These terms are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any dispute will be handled in the state or federal courts located in South Carolina.